Free Online Support

Central Command provides no cost online support for its customers using an in depth knowledge base, live chat and email support system. To access this free support system please click on this link http://support.vexira.com or email support@centralcommand.com

Fee-based live phone product support for $29.95 per incident for customers who have purchased less than 25 Vexira licenses. If you have greater than 25 Vexira licenses or 25 domain licenses your live product support is included at no additional cost during your license term. Support is available from 9 A.M. to 5 P.M. Monday through Friday Eastern Standard Time (GMT -5).

Live Remote Support

Fee-based live remote support using Telnet, SSH or Remote Desktop for $299.95 per incident, per computer 9 A.M. to 5 P.M. Monday through Friday Eastern Standard Time (GMT -5).

PerfectSupport™

Central Command offers PerfectSupport™ its professional services division to assist customers with 24/7 mission critical support, onsite staff training, evaluation testing, product selection, onsite installation support, virus defense audits and compliance. Prices start for as little as $25,000 per year, per site. Please contact us for specific availability and pricing at perfectsupport@centralcommand.com

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